Cancellation & Refund

Nakoshi Global Pvt. Ltd. does not operate consumer online checkout or online payment facilities through this website. Therefore, standard consumer e-commerce cancellation and refund procedures do not apply to website enquiries.

OEM / ODM development projects, tooling, samples, prototypes, customized products and commercial manufacturing orders may involve customer-specific engineering, material procurement, tooling, production planning, packaging and other commitments.

Any cancellation, modification, postponement or refund relating to a confirmed commercial order or project shall be considered in accordance with the applicable quotation, purchase order, supply agreement or other written commercial terms agreed between Nakoshi Global and the customer.

Where customer-specific tooling, materials, development work, prototypes, samples, packaging or other non-standard activities have already been undertaken or committed, the commercial consequences of cancellation or modification shall be determined according to the applicable agreed terms.

Any approved refund, credit or commercial adjustment will be processed in accordance with the applicable customer agreement and applicable law.